Legal

Privacy Policy

How apniflight.com collects, uses, stores, and protects your information.

Privacy Policy — Apni Flight

Introduction

At Apni Flight ("Company", "we", "our", or "us"), protecting your privacy and maintaining your trust are important to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile applications, customer support channels, and related services available through apniflight.com.

By accessing or using our services, you acknowledge and agree to this Privacy Policy.

Please note that this Privacy Policy applies only to Apni Flight platforms and does not apply to websites, services, applications, or platforms operated by third parties.

Users may request account deletion through available account settings or by contacting Apni Flight support.

Information We Collect

Personal Information

We may collect personal information including:

  • Full name
  • Email address
  • Mobile number
  • Mailing or billing address
  • Date of birth (where required)
  • Passport or identification details (where required for travel)
  • Payment details necessary to process transactions
  • Travel preferences
  • Customer support communications
  • Any information voluntarily submitted by users

You may choose not to provide certain information; however, some services may become unavailable.

How We Use Personal Information

Apni Flight uses collected information to:

  • Process bookings and transactions
  • Deliver travel and related services
  • Verify identity and booking ownership
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activity
  • Communicate booking updates and service notifications
  • Send promotional communications where permitted
  • Meet legal and regulatory obligations

We do not sell users' personal information.

Information may only be shared where necessary to deliver services or where required by law.

Communication Channels

You may interact with Apni Flight through:

  • Email
  • Customer support calls
  • Live chat
  • WhatsApp or messaging channels
  • Contact forms
  • Mobile application communication

Information shared through these channels is processed under this Privacy Policy.

Automatic Collection of Technical Information

To improve performance and user experience, Apni Flight may automatically collect certain technical information.

Examples include:

  • Browser type
  • Device type
  • Operating system
  • IP address
  • Date and time of access
  • Referring websites
  • Pages visited
  • Session behavior
  • Application diagnostics

This information is generally used for analytics, security, and service improvement.

Cookies and Tracking Technologies

Apni Flight may use cookies and similar technologies to:

  • Remember user preferences
  • Improve navigation
  • Personalize experiences
  • Maintain sessions
  • Measure performance and analytics

Users may control cookie preferences through browser settings; however, disabling cookies may impact functionality.

Sharing Information With Third Parties

Where necessary and permitted, personal information may be shared with:

Payment Providers

  • Banks
  • Payment gateways
  • Financial institutions

Travel Service Providers

  • Airlines
  • Hotels
  • Bus operators
  • Tour providers
  • Insurance partners
  • Transport providers

Service Providers

  • Hosting providers
  • Analytics platforms
  • Customer support tools

Third parties process information according to their own privacy policies.

Member Accounts

Registered users may receive account features including:

  • Manage profile details
  • View booking history
  • Access saved traveler information
  • Review previous searches
  • Faster checkout experience
  • Access promotional benefits

Users are responsible for maintaining account confidentiality.

Marketing and Email Communications

Apni Flight may send:

  • Booking confirmations
  • Service notifications
  • Promotional offers
  • Discounts and campaigns
  • Travel recommendations
  • Account updates

Users may unsubscribe from promotional communications at any time using available unsubscribe options.

Transactional communications may continue where necessary.

Analytics and User Experience Tools

Apni Flight may use analytics and behavioral tools to improve products and services.

Such tools may collect:

  • Screens viewed
  • Interaction patterns
  • Device characteristics
  • Session activity
  • Application performance metrics

These tools are used to optimize customer experience and service quality.

Data Security

We implement reasonable administrative, technical, and operational safeguards to protect personal information from:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Loss
  • Misuse

No internet transmission or storage system can be guaranteed as completely secure.

Data Retention

Personal information may be retained only for as long as necessary to:

  • Deliver services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

After retention requirements expire, information may be deleted or anonymized.

User Rights

Subject to applicable laws, users may request to:

  • Access personal information
  • Correct inaccurate information
  • Delete account data
  • Withdraw certain consents
  • Request information regarding data usage

Requests may require identity verification.

Policy Updates

Apni Flight may update this Privacy Policy periodically.

Updated versions become effective once published on apniflight.com.

Continued use of Apni Flight services constitutes acceptance of updated terms.

Contact Us

For privacy-related inquiries, users may contact Apni Flight through official support channels listed on apniflight.com.

FAQs about Privacy Policy

No. Apni Flight does not sell users' personal information. Information is only shared where necessary to deliver services, such as with airlines, hotels, payment providers, or where required by law.

Yes. You may request account deletion through available account settings or by contacting Apni Flight support. Identity verification may be required before the request is processed.

Yes, you may unsubscribe from promotional communications at any time using the unsubscribe options provided. Transactional messages, like booking confirmations, may continue where necessary.

You can control cookie preferences through your browser settings. However, disabling cookies may impact site functionality, such as remembering preferences or maintaining your session.

Personal information is retained only as long as necessary to deliver services, meet legal obligations, resolve disputes, or enforce agreements. After that, it may be deleted or anonymized.